About the book:
You've built a real landscape business. Crews in the field, customers who count on you, revenue you fought for. And somewhere along the way, you became the one person every decision runs through: the quote, the pricing call, the scope change, the save on a job gone sideways. It all still waits on you.
The Landscaper's Operating System is Mark Bradley's answer to that, drawn from 30 years running and scaling one of North America's top landscape businesses. It's built on the lesson underneath all of it: you cannot out-work a company that only runs when you're standing on top of it.
What you'll learn
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Why the owner becomes the bottleneck, and the honest test for how long your business can actually run without you
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The one number that tells you the truth about your business in time to act on it: revenue per hour, and how to raise it on purpose
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How to map the path every customer travels, from first call to referral, and see exactly where they get stuck
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The six handoffs between your people where work quietly gets dropped, and how to find your weakest one
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The four pillars every landscape business runs on (Revenue, Finance, People, Operations), and why a problem in one shows up disguised as a problem in another
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How to spot your single biggest constraint and fix that one thing first, instead of firefighting all of them at once
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How to get the work that lives only in your head onto paper your team can own and hold to a standard
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The seven levels of leadership, and how to build people who build systems rather than doing it all yourself